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Customer Reviews

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by Debra phillips on Blank Business Name
Great service

Thank you Bill. For excellent pricing and service fr my two Janome Sewing machines. I have had the pleasure to have purchased my 6600 professional from Bill. It is The most enjoyable machine! I Highly recommend this machine!

by Lacy pine on Blank Business Name
Fabulous Service, Honest Sales, & Extremely happy customer

My husband brought in my “horrible Hoover vacuum” for servicing in November 2015. My husband started to tell Bill about my cleaning frenzies and Bill told him about the Sebo and Miele vacuums. My husband came home and brought me a brochure. So, I did my Homework on the Sebo and Miele canister vacuums. Both of these vacuums are exceptional and quiet vacuums! Because of my personal needs: I love the Sebo D-4 canister: I love that the yearly servicing on the Sebo will be less expensive to service than the Miele. I love the attachments that come with the Sebo canister D-4 and the option to buy attachments that fits my needs. I love that the bags sits inside its own compartment away from the motor. I love that I can control the speed and suction of the Sebo D-4 on the handle and the canister. While vacuuming if a corner of a rug gets sucked into the vacuum head it will automatically stop. The nicest feature of the Sebo is that you can remove the roller brush to clean it. I do wish the Sebo had lights on the vacuum head like the Miele, but I figure it is one less expense and one less hassle of replacing the light.I was SO skeptical of not only buying a vacuum but being sold a product that would not perform as advertised and I would be stuck with a crappy vacuum and money down the drain. In the past I have had bad experiences with a small vacuum shop in another state, plus I’ve had bad experiences with a brand name vacuum company. I was so skeptical when I walked through the door of Smokey Point Sew & Vac that I put poor Bill through the ringer. To my surprise he was pleasant, personable and made me feel as ease. He also let me vacuum his whole store so that I could try out the vacuums I wanted too and for as long as I wanted too. If you want someone you can trust and definitely stands behind his word, Bill is the guy for you! I promise you will not be sorry!I ended up purchasing the Sebo D-4 canister vacuum and loved it so much that in March of this year I also purchased a Sebo X-4 upright vacuum. These vacuums perform so well and I enjoy using them. I can’t stop talking about my vacuums and my experience with Bill at Smokey Point Sew & Vac. You truly will not be sorry with his hands-down fabulous service and product lines. He definitely exceeded my expectations!!

Thank you Lacy.

by Amy Mucklestone on Blank Business Name
SAVED me money
State: Arlington

Bill, the owner, saved me from wasting my money on sewing machine repair, so I asked him for his vacuum cleaner recommendation. He led me to my ultimate machine, the German-made SEBO, which I had never heard of previously, and I determined to buy from him when I was ready, and went home and did more research on the brand to confirm the choice. His price was better then the best I saw anywhere online, and his service promise and info were fantastic. He is very professional and efficient, and even gave us a carpet scent tub as a gift, because my boys were eyeing when we were in the shop. Will definitely return! Old fashioned value and service, great prices!

by bEV CRAIGLE on Blank Business Name
JANOME SKYLINE S5

RECENTLY I BOUGHT A JANOME SKYLINE s5 FROM BILL. i HAD COME INTO THE STORE TO BUY SOME MACHINE OIL FOR MY JANOME MAGNOLIA WHEN I SAW THIS WONDERFUL MACHINE AT A GREAT PRICE. i HAD ABSOLUTELY NO INTENTIONS OF PURCHASING ANOTHER SEWING MACHINE. THE MORE I LOOKED AT ALL THE FEATURES THIS MACHINE HAS AS WELL AS THE PRICE I COULDN'T RESIST. i DID HAVE A COUPLE OF CONDITIONS. THESE WERE MET WITH NO RESISTANCE FROM BILL. HE ALSO BOUGHT BACK MY OTHER MACHINE AT A MORE THEN FAIR PRICE. THIS MACHINE IS AS FANTASTIC AS ADVERTISED. I DID MY RESEARCH ON LINE BEFORE PURCHASING. I AM SO HAPPY WITH THIS MACHINE AS WELL AS THE SERVICE I RECEIVED. THANKS BILL FOR BEING SO ACCOMMODATING!

by Sharon Downey on Blank Business Name
Most reliable
State: Arlington

The best most reliable sewing machine repair for 3 counties!

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Average rating:  
 12 reviews
by Debra phillips on Blank Business Name
Great service

Thank you Bill. For excellent pricing and service fr my two Janome Sewing machines. I have had the pleasure to have purchased my 6600 professional from Bill. It is The most enjoyable machine! I Highly recommend this machine!

by Lacy pine on Blank Business Name
Fabulous Service, Honest Sales, & Extremely happy customer

My husband brought in my “horrible Hoover vacuum” for servicing in November 2015. My husband started to tell Bill about my cleaning frenzies and Bill told him about the Sebo and Miele vacuums. My husband came home and brought me a brochure. So, I did my Homework on the Sebo and Miele canister vacuums. Both of these vacuums are exceptional and quiet vacuums! Because of my personal needs: I love the Sebo D-4 canister: I love that the yearly servicing on the Sebo will be less expensive to service than the Miele. I love the attachments that come with the Sebo canister D-4 and the option to buy attachments that fits my needs. I love that the bags sits inside its own compartment away from the motor. I love that I can control the speed and suction of the Sebo D-4 on the handle and the canister. While vacuuming if a corner of a rug gets sucked into the vacuum head it will automatically stop. The nicest feature of the Sebo is that you can remove the roller brush to clean it. I do wish the Sebo had lights on the vacuum head like the Miele, but I figure it is one less expense and one less hassle of replacing the light.I was SO skeptical of not only buying a vacuum but being sold a product that would not perform as advertised and I would be stuck with a crappy vacuum and money down the drain. In the past I have had bad experiences with a small vacuum shop in another state, plus I’ve had bad experiences with a brand name vacuum company. I was so skeptical when I walked through the door of Smokey Point Sew & Vac that I put poor Bill through the ringer. To my surprise he was pleasant, personable and made me feel as ease. He also let me vacuum his whole store so that I could try out the vacuums I wanted too and for as long as I wanted too. If you want someone you can trust and definitely stands behind his word, Bill is the guy for you! I promise you will not be sorry!I ended up purchasing the Sebo D-4 canister vacuum and loved it so much that in March of this year I also purchased a Sebo X-4 upright vacuum. These vacuums perform so well and I enjoy using them. I can’t stop talking about my vacuums and my experience with Bill at Smokey Point Sew & Vac. You truly will not be sorry with his hands-down fabulous service and product lines. He definitely exceeded my expectations!!

Thank you Lacy.

by Amy Mucklestone on Blank Business Name
SAVED me money
State: Arlington

Bill, the owner, saved me from wasting my money on sewing machine repair, so I asked him for his vacuum cleaner recommendation. He led me to my ultimate machine, the German-made SEBO, which I had never heard of previously, and I determined to buy from him when I was ready, and went home and did more research on the brand to confirm the choice. His price was better then the best I saw anywhere online, and his service promise and info were fantastic. He is very professional and efficient, and even gave us a carpet scent tub as a gift, because my boys were eyeing when we were in the shop. Will definitely return! Old fashioned value and service, great prices!

by bEV CRAIGLE on Blank Business Name
JANOME SKYLINE S5

RECENTLY I BOUGHT A JANOME SKYLINE s5 FROM BILL. i HAD COME INTO THE STORE TO BUY SOME MACHINE OIL FOR MY JANOME MAGNOLIA WHEN I SAW THIS WONDERFUL MACHINE AT A GREAT PRICE. i HAD ABSOLUTELY NO INTENTIONS OF PURCHASING ANOTHER SEWING MACHINE. THE MORE I LOOKED AT ALL THE FEATURES THIS MACHINE HAS AS WELL AS THE PRICE I COULDN'T RESIST. i DID HAVE A COUPLE OF CONDITIONS. THESE WERE MET WITH NO RESISTANCE FROM BILL. HE ALSO BOUGHT BACK MY OTHER MACHINE AT A MORE THEN FAIR PRICE. THIS MACHINE IS AS FANTASTIC AS ADVERTISED. I DID MY RESEARCH ON LINE BEFORE PURCHASING. I AM SO HAPPY WITH THIS MACHINE AS WELL AS THE SERVICE I RECEIVED. THANKS BILL FOR BEING SO ACCOMMODATING!

by Sharon Downey on Blank Business Name
Most reliable
State: Arlington

The best most reliable sewing machine repair for 3 counties!

by Judy Irish on Blank Business Name
Blue Ribbon to SPSV

As a machine quilting instructor and lover of all things sewing, I have to give a blue ribbon to my favorite sewing machine guy....Bill, from Smokey Point Sewing and Vacuum.

by Roxanne Carter on Blank Business Name
Interested in Janome?
City: Quilting with Roxanne

If you are ever interested in a Janome Sewing Machine, I highly recommend the Sewing & Vacuum store in Smokey Point. Bill Williams is great to work with and is very knowledgeable about these great sewing machines. I recommend Janome sewing machines to all my students and suggest they go talk with Bill. I also take my machines in for service there. You canít go wrong.

by Lois La Barge on Blank Business Name
Fabulous Service

I have had the pleasure of dealing with bill for the past several years. but, Last week he really surprised me. I ordered a part on Friday and it arrived in the mail to oak harbor on Saturday! i am now a customer for life!! Lois LaBarge, oak harbor

by Lori Lawson on Blank Business Name
Five Star Service

A couple of years ago I decided to start quilting. I walked into Aunt Mary's quilt shop and asked where I could get a good quilting machine. Bill Williams was very highly recommended at the Smokey Point Sewing and Vacuum. I bought my very first quilting machine from him. It Is an Elna 5200. It is a wonderful beginners machine. He was very knowledgeable and answered all my questions and gave me excellent advise. He listens to his customers and provides you with great customer service. He stands behind what he sells. I recently decided to upgrade my quilting machine to an Elna 7300 and he let me trade in my old one. I love my new quilting machine now. He also sells Janome. They too are great quilting machines. So, if you are looking for a great quilting machine, go to Smokey Point Sewing and Vacuum and talk to bill, you won't be disappointed.

by Maria Kringle on Blank Business Name
Happy Customer

Just another in a long line of happy customers who are telling their stories about Smokey Point Sew and Vac and Bill Williams. I have been shopping here for many years, and have continually upgraded my machines through Bill. I have always been so pleased with his knowledge and willingness to share information and techniques. Many friends have also purchased from Bill and I recommend him to others.

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